# Billing & Subscriptions

Source: https://docs.ops0.com/docs/billing

ops0 is billed per organization. Your plan determines which platform features are available.

## Plans

| Plan | Price | Cloud Accounts | Best For |
|------|-------|----------------|----------|
| **Free Trial** | $0 (30 days) | 1 | Evaluation |
| **Pro** | $449/mo | Up to 5 | Growing teams |
| **Business** | $949/mo | Up to 12 | Mid-size teams |
| **Enterprise** | Custom | Unlimited | Large organizations |

Save 10% with a yearly subscription.

## Compare All Features

### Infrastructure & Cloud

| Feature | Free Trial | Pro | Business | Enterprise |
|---------|------------|-----|----------|------------|
| Cloud accounts | 1 | 5 | 12 | Unlimited |
| IaC codification & discovery | ✓ | ✓ | ✓ | ✓ |
| Resource Graph | ✓ | ✓ | ✓ | ✓ |
| Drift detection | ✓ | ✓ | ✓ | ✓ |
| Drift remediation | — | ✓ | ✓ | ✓ |
| Deployments | 10/month | Unlimited | Unlimited | Unlimited |
| Configuration management | — | ✓ | ✓ | ✓ |
| Kubernetes management | — | ✓ | ✓ | ✓ |
| Cross-cloud IaC transformation | — | — | ✓ | ✓ |
| Scheduled discovery | — | — | ✓ | ✓ |

### AI & Automation

| Feature | Free Trial | Pro | Business | Enterprise |
|---------|------------|-----|----------|------------|
| AI-powered IaC codification | ✓ | ✓ | ✓ | ✓ |
| K8s AI incident analysis | — | ✓ | ✓ | ✓ |
| Workflow automation | — | ✓ | ✓ | ✓ |
| Custom playbook creation | — | ✓ | ✓ | ✓ |
| Kiwi intelligence & recommendations | — | Coming Soon | Coming Soon | Coming Soon |
| Kiwi AI auto-fix & remediation | — | — | Coming Soon | Coming Soon |
| Custom AI model fine-tuning | — | — | — | Coming Soon |

### Security & Compliance

| Feature | Free Trial | Pro | Business | Enterprise |
|---------|------------|-----|----------|------------|
| Vulnerability scanning (Checkov) | — | ✓ | ✓ | ✓ |
| Compliance enforcement (OPA/Rego) | — | ✓ | ✓ | ✓ |
| Cost estimation in pipeline | — | ✓ | ✓ | ✓ |
| K8s security scanning (Trivy) | — | — | ✓ | ✓ |
| K8s cost analytics (OpenCost) | — | — | ✓ | ✓ |
| Shareable compliance reports | — | — | ✓ | ✓ |
| Infra Query Console using Oxid | — | — | ✓ | ✓ |
| SSO authentication (SAML/OIDC) | — | — | ✓ | ✓ |
| Advanced RBAC | — | — | ✓ | ✓ |
| Audit logs | — | — | ✓ | ✓ |
| White-label deployment | — | — | — | ✓ |

### Integrations & Support

| Feature | Free Trial | Pro | Business | Enterprise |
|---------|------------|-----|----------|------------|
| GitHub/GitLab integration | — | ✓ | ✓ | ✓ |
| Sensitive data detection | — | ✓ | ✓ | ✓ |
| Real-time collaboration | — | — | ✓ | ✓ |
| Self-hosting option | — | — | — | ✓ |
| Support type | Community | Email | Email & Slack | Priority SLA |
| Dedicated success engineer | — | — | — | ✓ |
| Custom integrations | — | — | — | ✓ |
| Uptime SLA guarantee | — | — | — | 99.9% |
| Volume discounts | — | — | — | ✓ |
| Custom contracts | — | — | — | ✓ |

## Managing Your Subscription

### Upgrading

1. Go to **Settings → Organization → Billing**
2. Click **Upgrade Plan**
3. Select the new plan
4. Complete checkout via Stripe
5. New features are available immediately

### Downgrading

Downgrades take effect at the end of the current billing period. Features from the higher plan remain accessible until the period ends.

1. Go to **Settings → Organization → Billing**
2. Click **Change Plan**
3. Select the lower plan
4. Confirm — the effective date is shown before you confirm

### Cancelling

Contact support or use the billing portal to cancel. Your organization retains access to paid features until the end of the current billing period.

## Payment

ops0 uses **Stripe** for payment processing. Accepted methods:

- Major credit and debit cards (Visa, Mastercard, Amex)
- ACH bank transfers (US accounts, Business/Enterprise plans)
- Wire transfer (Enterprise plans)

### Invoices

Invoices are issued monthly and emailed to the billing contact on the organization. You can download past invoices from the Stripe billing portal.

## Enterprise Billing

Enterprise plans support:

- **Unlimited users and cloud accounts**
- **Annual billing** with a 10% discount
- **Custom payment terms** (net-30, wire)
- **Dedicated customer success engineer**
- **Priority support with SLA**
- **Self-hosting and white-label deployment**
- **99.9% uptime SLA guarantee**
- **Volume discounts and custom contracts**

Contact [sales@ops0.ai](mailto:sales@ops0.ai) to discuss Enterprise pricing.

## Troubleshooting

AI features stopped working mid-month

Your organization may have reached its usage limit. Go to **Settings → Organization → Billing** to check your plan. Upgrade your plan or contact support for assistance.

Feature not available after upgrading

Plan changes take effect immediately for upgrades. If a feature is still locked, try refreshing the page. If the issue persists, contact support — it may require a cache invalidation on your session.

Payment failed

Update your payment method in the Stripe billing portal via **Settings → Organization → Billing → Manage Payment**. Your organization will have a grace period before features are suspended.